Shipping policy
SHIPPING POLICY - Ellasklosette
We offer both ready-available products and pre-order products.
- Ready-Available Products: These items are currently available in our shop and can be purchased immediately, subject to availability.
- Pre-Order Products: When we travel to China to source products, customers can place pre-orders for selected items. Your payment confirms your pre-order, and the order will be shipped to Ghana once sourcing and shipping arrangements are completed.
Estimated Delivery Timelines (Ghana):
- Accra deliveries: 1-2 working days after goods arrive in our store.
- Outside Accra (Kumasi, Takoradi etc): 1-3 working days after goods arrive in our store via courier (FedEx/DHL/Ghana Post)
How Long Before Goods Arrive In Store:
- Air Cargo Pre-Orders: 16 days from the date we announce that your order has been shipped from China to Ghana.
- Sea Cargo Pre-Orders: 45 days from the date we announce that your order has been shipped from China to Ghana.
You will receive a WhatsApp update when your order lands in Ghana and again when out for delivery
For questions: 0244912650 OR ellasklosette@gmail.com
> Location: Madina Lybia Road, Accra, Ghana